This is from Knowledge Base article Q827214.
What you might notice is that your SMTP fails, emails stop coming in and out, and there are zillionz of 7034/7031 messages in the event log. Rebooting might fix it for a few minutes, hours, or days.
To fix this you have to download the fix, farther down this post.
SYMPTOMS
After you restart a Microsoft Windows Server 2003-based computer that is running the Simple Mail Transfer Protocol (SMTP) service with or without Microsoft Exchange Server 2003, the Inetinfo.exe process the Inetinfo.exe process unexpectedly crashes and then restarts. This problem occurs several times. The Error Reporting dialog box appears on the screen every time that the Inetinfo.exe process crashes. Additionally, the following events are repeatedly logged in the system event log:
Source: Service Control ManagerType: ErrorEvent ID: 7031Description:The IIS Admin Service service terminated unexpectedly. It has done this x time(s).
Source: Service Control ManagerType: ErrorEvent ID: 7034Description:The Simple Mail Transport Protocol (SMTP) service terminated unexpectedly. It has done this x time(s). Note You may also see additional "Event ID 7034" error events logged by services that are dependent on the IIS Admin Service.
RESOLUTION
Download informationTo resolve this problem, install the following update file. The following file is available for download from the Microsoft Download Center:
Download the Windows Server 2003 Standard Edition or Windows Server 2003 Enterprise Edition package now.Download the Windows Server 2003, 64-Bit Enterprise Edition package now.
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
Update information
PrerequisitesNo prerequisites are required.
Restart requirementYou must restart your computer after you install this update.
Update replacement informationThis update does not replace any other updates.
File informationThe English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
32-bit editions of Windows Server 2003Date Time Version Size File name
------------------------------------------------------
25-Aug-2003 22:15 6.0.3790.80 456,192 Smtpsvc.dll
64-bit editions of Windows Server 2003Date Time Version Size File name Platform
-----------------------------------------------------------------
25-Aug-2003 20:38 6.0.3790.80 1,174,528 Smtpsvc.dll IA-64
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATIONFor additional information about standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
posted by The LoneStranger rides again! @ 11:19 AM
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